Shipping charges are calculated based on the destination country and the value of your order. The applicable shipping fee will be displayed during checkout before payment is completed.

United States

Orders with a merchandise value of $50.00 USD or more qualify for Free Shipping, including tracking.

Orders with a merchandise value between $0.00 USD and $49.99 USD are shipped using our Standard Shipping service for a flat rate of $5.95 USD.

Australia

Orders with a merchandise value of $80.00 AUD or more qualify for Free Shipping, including tracking.

Orders with a merchandise value between $0.00 AUD and $79.99 AUD are shipped using our Standard Shipping for a flat rate of $9.95 AUD.

Canada

Orders with a merchandise value of $80.00 CAD or more qualify for Free Shipping, including tracking.

Orders with a merchandise value between $0.00 CAD and $79.99 CAD are shipped using our Standard Shipping service for $9.95 CAD.

United Kingdom

Orders with a merchandise value of £40.00 GBP or more qualify for Free Shipping, including tracking.

Orders with a merchandise value between £0.00 GBP and £39.99 GBP are shipped using our Standard Shipping service for £4.95 GBP.

New Zealand

Orders with a merchandise value of $100.00 NZD or more qualify for Free Shipping, including tracking.

Orders with a merchandise value between $0.00 NZD and $99.99 NZD are shipped using our Standard Shipping service for $9.99 NZD.

Yes, we currently offer shipping to the United States, United Kingdom, Canada, Australia and New Zealand.

Once your order has shipped, you will receive an email with a tracking number. Use this number to track the status of your order on our track your order page.

If your order doesn't arrive as expected, it may take 1-2 additional business days for updates. If the issue persists, please contact us at support@kidomtoys.com, and we will do our best to locate your order and assist you further.

You have the right to cancel and return your order within 30 days. We will refund the full amount, excluding return shipping costs, once the product has been received in good condition.

Yes, you are responsible for the cost of return shipping. We recommend sending your return with Track & Trace, as we cannot take responsibility for lost return shipments.

Once we receive your return, we aim to process it within 14 days. You will receive a confirmation once processing is complete.

We accept a variety of secure payment methods. 

• Visa
• Mastercard
• American Express
• Google Pay
• Apple Pay
• Shop Pay
• UnionPay