This Shipping Policy explains how orders placed with Kidom Toys are processed, shipped, and delivered within the United States. You'll also find information about shipping times, costs, tracking, and what to do if you need help with your order.
Shipping at a Glance
- Order Cut-Off Time: 9:00 PM (GMT-05:00)
- Processing Time: 1–2 Business Days (Monday–Friday)
- Estimated Delivery: 6–7 Business Days (Monday–Friday)
- Shipping Area: United States, Canada, United Kingdom, Australia and New Zealand
- Shipping Cost: Please see below for shipping costs for a particular area.
Getting Your Order Ready
As soon as you place your order, we'll send you an order confirmation email. Before your package heads out, our team carefully prepares it by:
- Confirming your order
- Making any necessary order adjustments
- Performing a quality check
- Carefully packing everything for shipment
Most orders are ready to ship within 1–2 business days. Orders placed before 9:00 PM (GMT-05:00) begin processing the same business day.
During holidays or especially busy periods, processing may take a little longer, but we'll always do our best to get your order out as quickly as possible.
Delivery Times
Once your order has been shipped, delivery usually takes 6–7 business days, depending on your location.
Please note that delivery estimates can occasionally vary due to weather, carrier delays, or other factors outside our control.
Shipping Rates
Shipping charges are calculated based on the destination country and the value of your order. The applicable shipping fee will be displayed during checkout before payment is completed.
United States
Orders with a merchandise value of $50.00 USD or more qualify for Free Shipping, including tracking.
Orders with a merchandise value between $0.00 USD and $49.99 USD are shipped using our Standard Shipping service for a flat rate of $5.95 USD.
Australia
Orders with a merchandise value of $80.00 AUD or more qualify for Free Shipping, including tracking.
Orders with a merchandise value between $0.00 AUD and $79.99 AUD are shipped using our Standard Shipping for a flat rate of $9.95 AUD.
Canada
Orders with a merchandise value of $80.00 CAD or more qualify for Free Shipping, including tracking.
Orders with a merchandise value between $0.00 CAD and $79.99 CAD are shipped using our Standard Shipping service for $9.95 CAD.
United Kingdom
Orders with a merchandise value of £40.00 GBP or more qualify for Free Shipping, including tracking.
Orders with a merchandise value between £0.00 GBP and £39.99 GBP are shipped using our Standard Shipping service for £4.95 GBP.
New Zealand
Orders with a merchandise value of $100.00 NZD or more qualify for Free Shipping, including tracking.
Orders with a merchandise value between $0.00 NZD and $99.99 NZD are shipped using our Standard Shipping service for $9.99 NZD.
Shipping Carriers
We work with reputable national and international shipping providers to deliver orders safely and efficiently. Depending on the destination, shipment size, and carrier availability, deliveries may be completed by providers including USPS, UPS, FedEx, Canada Post, Royal Mail, NZ Post, or other comparable logistics partners. The carrier assigned to your shipment will be identified in your shipping confirmation and tracking information.
Tracking Your Order
As soon as your package ships, we'll send you a shipping confirmation email with your tracking number.
Tracking may take up to 48 hours to become active while the carrier updates their system.
Need to Change or Cancel Your Order?
If you need to update your shipping address or cancel your order, please email us at support@kidomtoys.com as soon as possible.
We'll do our best to help, but once your order has entered processing or has already been shipped, changes or cancellations may no longer be possible.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, don't worry—we'll help make it right.
Just email us at support@kidomtoys.com with:
- Your order number
- A short description of the issue
- A few clear photos of the item and its packaging (if possible)
Our team will review everything and get back to you with the next steps as quickly as possible.
Questions?
If you have any questions about shipping or your order, feel free to contact us anytime at support@kidomtoys.com. We're always happy to help!
Who are we?
We are Kidom Toys!
Our team has been active for a long time in the field of selling toys and other consumer products online.
If you're looking for something new, Kidom Toys is the right place for you. We work hard to offer our customers new, innovative products across a wide range of categories.
Our buyers search daily for the best suppliers and the best deals for you.
We only sell top products that we have personally checked for quality and that we fully stand behind.
With every order, we do everything we can to make sure it goes as smoothly as possible, so your purchase reaches you as quickly as possible.
That's why we have a full team ready to help you as quickly as possible.
Do you have any further questions about Kidom Toys or our service?
Check out our FAQ page or contact us.